A Framework for Discussion by Mark Murphy
Streaming video - 11 minutes
A Framework For Discussion is not for every conversation, but for those conversations when the outcome is critical, the results are crucial or the process is challenging.
Let’s start with a simple premise: Would you interact differently if you had the opportunity to have a conversation with…say, Ghandi or Oprah or Steve Jobs or George Carlin or Nelson Mandela or John Cena?
Undoubtedly we would. A key concept to remember as we’re having any discussion with candidates, clients and customers is that language determines the conversation…conversation determines the relationship…and the relationship determines the outcome.
Mark Murphy will share with you a simple, yet powerful framework to use when the conversation is critical, crucial or challenging. Because the conversation determines the relationship which ultimately determines the outcome.
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