Streaming video - 12 minutes

Instilling trust and effective communication in building relationships is key with clients, candidates, customers and anyone else. Trust (or lack of trust) can be visualized on a continuum. There are positive things we do that build and increase trust. There are also negative things we do that erode or diminish trust. You can think of the continuum like a bank account. In relationships we continually either make deposits which increase trust in our account or we take withdrawals that diminish the overall trust in the account.

When seeking to increase trust in a relationship, It's always important to remember the platinum rule. Most of us are familiar with the Golden Rule: "Treat others as you want to be treated". The platinum rule says “Treat others as they want to be treated”. It may not necessarily be the way you want to be treated. In this quick tip, Mark Murphy reminds us to remember that trust is built with a commitment to consistently increasing the positive actions in your relationships.


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Building Relationships by Mark Murphy

Streaming video – 12 minutes Instilling trust and effective communication in building relationships is key with clients, candidates, customers and anyone else. Trust (or lack of trust) can be visualized on a continuum. There are positive things we do that build and increase trust. There are also negative things we do that erode or diminish […]

MPC Approach by Karen Schmidt

Streaming video – 13 minutes Karen takes an in-depth look at one of the most common types of client development approaches, yet also at times one of the most controversial, which is the Most Placeable Candidate approach – or the MPC. More than likely you know of this approach – sharing a potential individual to […]

Three Types of Retainers by Scott Love

Streaming video – 13 minutes Scott Love is the President of The Attorney Search Group and a member of the Sanford Rose Associates network of offices. His office is a boutique legal search consultancy with a focus in placing attorney partners in the greater Washington, DC, and New York City areas. Since 1995, Scott has […]

Behavioral Based Interviewing by Christine Geiger

Streaming video – 14 minutes Before the interview, you’ll want to coach your candidates on crafting examples with positive outcomes. He/she must go into the interview armed with success stories. Additionally, the interviewee should be prepared to relate a potentially negative experience and he turned things around. The key is to demonstrate unique qualities and […]

Alternative Fee Agreements by Jeff Kaye

Streaming video – 10 minutes There are times when a financially committed/retained search is the best option, and there are times when contingency recruiting is the appropriate approach. Certainly, the urgency and critical nature of the position are factors. Accountability, access, and search status are all variables as well. There are times, though, when neither […]

Perception is Reality by Mark Murphy

Streaming video – 9 minutes What do you want out of life?  Maybe it’s to leave a legacy, to make a difference, or to have a balanced work/personal life.  We probably all want profit in the form of financial security.  Basically we all want the same things.  We all want results. Keep in mind the […]