Building Collaborative Client Relationships by Rob Mosley
Streaming video - 57 minutes Rob is the Sr. Director of Training and Development for Next Level. Rob comes to Next Level from MRINetwork™ Corporate in Philadelphia, PA, where he served as the Chief Learning Officer, responsible for worldwide training and sales development of 1,100 offices. He is a licensed facilitator for Stephen Covey’s The 7 Habits of Highly Effective People. Rob’s knowledge of the search industry comes from 10 years as VP of Corporate Development and Training with Merritt Hawkins and Associates, part of the MHA Group of Companies, the nation’s leading provider of clinical healthcare staffing and consulting services. Rob is a keynote speaker and facilitator at continuing education seminars in the areas of Recruiting, Sales Execution and Performance Development. Past credits include the American Staffing Association, MRINetwork Global Conferences, the Executive Healthcare Conference, the Texas Hospital Association and the Medical Group Management Association. Rob holds a BA (cum laude) and JD from Baylor University. This session is about your ability to drive strong long lasting profitable truly collaborative relationships, even during challenge economies. It is about your ability to differentiate yourself from your competitors. Why is this important? If you fail to differentiate in your approach-you will be forced to differentiate by price.
This session will provide you with real skills to answer the following questions: • How do we market for new clients in a way that differentiates us from our competitors? • How do we build real value in a market that tends to see us as “vendors” or a “necessary evil”? • How do we properly manage client tactics and demands so that we are seen as more than just a commodity? • How do we elevate our level of relationship to secure engaged or retained work?
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